All Case Studies
CTT uses Nextbitt platform to optimize facilities
900 installations | + 1,000 users | + 10,000 requests per year
CTT wanted to control the corrective and preventive maintenance of its assets in a single application, with direct interaction between the physical resources team and the company's internal customers and suppliers. They also wanted to have A-Z visibility of all orders, from their origin to their completion, with control of the associated costs and lead times.
Implementation of the Nextbitt Platform for Facility Management
CTT's 900 facilities (including stores, operational buildings and central services buildings, totaling more than 500,000 m2) are now integrated for management on the Nextbitt platform.
Inventory and Asset Register
CTT's assets, spread across all 900 facilities, are now visible for management and maintenance within the Nextbitt platform.
Integration with Existing Systems
The Nextbitt platform integrates with the SAP system and building management systems (GTC).
Centralized maintenance management:
CTT now centrally manages and controls corrective and preventive maintenance at more than 800 facilities across the country.
Repair requests made easy:
More than 1,000 users of the platform, spread throughout the country, are now able to make requests (such as various repairs, rehabilitation or cleaning requests...) and monitor their execution throughout the process.
Efficiency gains:
The Nextbitt platform has brought efficiency gains to CTT's Facility Management team, enabling better planning and organization of processes, from request to completion, with control of costs and deadlines.
Reduction of bureaucratic work:
There has been a significant evolution in terms of cost management. The fact that service providers register all their activity directly on the platform (either through the portal or a native Android APP) has also simplified the operation of the CTT team, which has now focused its activity on validating and analyzing data, substantially reducing the burden of handling emails and registering information.
Centralized maintenance management:
CTT now centrally manages and controls corrective and preventive maintenance at more than 800 facilities across the country.
Repair requests made easy:
More than 1,000 users of the platform, spread throughout the country, are now able to make requests (such as various repairs, rehabilitation or cleaning requests...) and monitor their execution throughout the process.
Efficiency gains:
The Nextbitt platform has brought efficiency gains to CTT's Facility Management team, enabling better planning and organization of processes, from request to completion, with control of costs and deadlines.
Reduction of bureaucratic work:
There has been a significant evolution in terms of cost management. The fact that service providers register all their activity directly on the platform (either through the portal or a native Android APP) has also simplified the operation of the CTT team, which has now focused its activity on validating and analyzing data, substantially reducing the burden of handling emails and registering information.
“On the Nextbitt platform we have all resources digitized, thus being able to monitor and maintain them, and systematize all processes and maintenance needs requested by our internal customers. This way we can reduce waiting times for requested interventions. This naturally reduces our costs, as we need shorter teams.”
Flávio Ferreira
Facilities & Maintenance Manager
"Engineering and maintenance in the hospital environment increasingly requires an effort to plan, record and control activity, which is only possible with a solid management platform. Nextbitt has enabled us, in a multidisciplinary and multi-site context, to manage all existing processes - inspections, preventive and corrective maintenance, calibrations, audits, among others - and also to develop innovative IoT solutions which, in a partnership logic, guarantee continuous improvement and have prepared the future of asset management."
André Vieira d'Almeida
Engineering and Maintenance
"The need to manage a large asset portfolio, very diversified and spread across the country, meant that we had to adopt a platform with a proven track record in the stable market, which would give us the guarantee of commitment, but also the necessary adaptability to CTT's specificities. Nextbitt was that solution."
Ana Catarina Dias
Director of Physical Resources and Security
"Using the Nextbitt platform allows us to keep track of our portfolio of buildings and assets in an integrated and structured way. It is in this cloud-based environment that we manage requests for corrective action and the needs of our employees in the field of building management and services, allowing the various stages of the resolution process to be monitored online by the respective parties (requester, service providers and management team). The entire plan of preventive activities and audits is also centrally controlled on this platform. This is an essential tool for any Facility Manager."
Luis Ameixa, Eng.
Infrastructures Engineer
"Microsoft has been a partner of Nextbitt since its inception, proudly watching this company grow in the market with solutions that leverage the productivity of its customers and keep pace with the changing needs of various industries. The joint addressing of strategic sectors and the openness to embrace and implement challenging and innovative projects through solutions on Microsoft's Cloud infrastructure reflect the spirit of this partnership, which can be seen in the success that in such a short time has allowed Nextbitt to consolidate its position as a benchmark company for customers of all sizes."
Paula Panarra
Global Business Applications Sales Lead for RCG and FSI
"Engineering and maintenance in the hospital environment increasingly requires an effort to plan, record and control activity, which is only possible with a solid management platform. Nextbitt has enabled us, in a multidisciplinary and multi-site context, to manage all existing processes - inspections, preventive and corrective maintenance, calibrations, audits, among others - and also to develop innovative IoT solutions which, in a partnership logic, guarantee continuous improvement and have prepared the future of asset management."
“On the Nextbitt platform we have all resources digitized, thus being able to monitor and maintain them, and systematize all processes and maintenance needs requested by our internal customers. This way we can reduce waiting times for requested interventions. This naturally reduces our costs, as we need shorter teams.”
Flávio Ferreira
Facilities & Maintenance Manager
"Engineering and maintenance in the hospital environment increasingly requires an effort to plan, record and control activity, which is only possible with a solid management platform. Nextbitt has enabled us, in a multidisciplinary and multi-site context, to manage all existing processes - inspections, preventive and corrective maintenance, calibrations, audits, among others - and also to develop innovative IoT solutions which, in a partnership logic, guarantee continuous improvement and have prepared the future of asset management."
"Engineering and maintenance in the hospital environment increasingly requires an effort to plan, record and control activity, which is only possible with a solid management platform. Nextbitt has enabled us, in a multidisciplinary and multi-site context, to manage all existing processes - inspections, preventive and corrective maintenance, calibrations, audits, among others - and also to develop innovative IoT solutions which, in a partnership logic, guarantee continuous improvement and have prepared the future of asset management."
André Vieira d'Almeida
Engineering and Maintenance
"The need to manage a large asset portfolio, which is highly diversified and spread across the country, meant that we had to adopt a platform with a proven track record in the stable market, which would give us a guarantee of commitment, but also the necessary adaptability to CTT's specificities. Nextbitt was that solution."
"The need to manage a large asset portfolio, which is highly diversified and spread across the country, meant that we had to adopt a platform with a proven track record in the stable market, which would give us a guarantee of commitment, but also the necessary adaptability to CTT's specificities. Nextbitt was that solution."
Ana Catarina Dias
Director of Physical Resources and Security
"Using the Nextbitt platform allows us to keep track of our portfolio of buildings and assets in an integrated and structured way. It is in this cloud-based environment that we manage requests for corrective action and the needs of our employees in the field of building management and services, allowing the various stages of the resolution process to be monitored online by the respective parties (requester, service providers and management team). The entire plan of preventive activities and audits is also centrally controlled on this platform. This is an essential tool for any Facility Manager."
"Using the Nextbitt platform allows us to keep track of our portfolio of buildings and assets in an integrated and structured way. It is in this cloud-based environment that we manage requests for corrective action and the needs of our employees in the field of building management and services, allowing the various stages of the resolution process to be monitored online by the respective parties (requester, service providers and management team). The entire plan of preventive activities and audits is also centrally controlled on this platform. This is an essential tool for any Facility Manager."
Luis Ameixa, Eng.
Infrastructures Engineer
"Microsoft has been a partner of Nextbitt since its inception, proudly watching this company grow in the market with solutions that leverage the productivity of its customers and keep pace with the changing needs of various industries. The joint addressing of strategic sectors and the openness to embrace and implement challenging and innovative projects through solutions on Microsoft's Cloud infrastructure reflect the spirit of this partnership, which can be seen in the success that in such a short time has allowed Nextbitt to consolidate its position as a benchmark company for customers of all sizes."
"Microsoft has been a partner of Nextbitt since its inception, proudly watching this company grow in the market with solutions that leverage the productivity of its customers and keep pace with the changing needs of various industries. The joint addressing of strategic sectors and the openness to embrace and implement challenging and innovative projects through solutions on Microsoft's Cloud infrastructure reflect the spirit of this partnership, which can be seen in the success that in such a short time has allowed Nextbitt to consolidate its position as a benchmark company for customers of all sizes."
Paula Panarra
Global Business Applications Sales Lead for RCG and FSI
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