Optimisation of management of technical crews and service providers.
How it can help you
Improve your service management, making communication with technicians, suppliers and service providers more agile and effective.
- Registration of all service providers and suppliers
- Registration and categorization of intervention requests
- Monitoring of providers according to the agreed service levels
Service Management that gives you more
The complete tool for managing operations. Ask for services and know when they start, when they are finished and the estimated and real costs of each operation.
NextBITT in Service Management
360º view of the operation
- Requests for work and services
- Workflows specific to each type of task (cleaning, maintenance, catering, etc.)
- Automatic monitoring of the progress of each task
- Automatic notifications via email and text message.
- Sending photographs to document each task
- Using QR code or NFC technology to identify assets and facilities
- Automatic communication for task requesters and managers.
- Tasks assigned vs. tasks completed
- Response times
- % compliance with plans
- Reopening of job sites.